person wearing watch near laptop (Background Removed)


AI adoption you can actually defend.

For professional services firms. The right opportunities, solid governance, trained teams, and systems that deliver value and stand up to scrutiny.

person wearing watch near laptop (Background Removed)


AI adoption you can actually defend.

For professional services firms. The right opportunities, solid governance, trained teams, and systems that deliver value and stand up to scrutiny.

person wearing watch near laptop (Background Removed)


AI adoption you can actually defend.

For professional services firms. The right opportunities, solid governance, trained teams, and systems that deliver value and stand up to scrutiny.

SERPIN
SERPIN
SERPIN

AI changes everything. That's the opportunity and the risk.

AI changes everything. That's the opportunity and the risk.

The reality of AI in professional services. AI holds huge promise, but comes with risks. You’re under pressure to transform. Your staff are already using AI tools but you’re not always sure how. The board wants a strategy. The regulator wants evidence of governance and diligence. You’re worried about endless pilots. The challenge isn’t whether to adopt AI. It's how to deliver real value.


Governance

Clear policies on what's allowed, how data is handled, and what to do when things go wrong. Regulators are starting to ask for evidence.

Governance

Clear policies on what's allowed, how data is handled, and what to do when things go wrong. Regulators are starting to ask for evidence.

Governance

Clear policies on what's allowed, how data is handled, and what to do when things go wrong. Regulators are starting to ask for evidence.

COMPETENCE

Your people need to evaluate AI outputs, spot problems, and know where AI fails. Article 4 of the EU AI Act requires demonstrable AI literacy.

COMPETENCE

Your people need to evaluate AI outputs, spot problems, and know where AI fails. Article 4 of the EU AI Act requires demonstrable AI literacy.

COMPETENCE

Your people need to evaluate AI outputs, spot problems, and know where AI fails. Article 4 of the EU AI Act requires demonstrable AI literacy.

ACCOUNTABILITY

When something goes wrong, can you show you took reasonable steps? Leadership needs evidence, not just assurances.

ACCOUNTABILITY

When something goes wrong, can you show you took reasonable steps? Leadership needs evidence, not just assurances.

ACCOUNTABILITY

When something goes wrong, can you show you took reasonable steps? Leadership needs evidence, not just assurances.

SERPIN Expertise
SERPIN Expertise
SERPIN Expertise

Practitioners, not just advisers.

20+ years delivering products and leading change programmes in professional services and regulated industries. We know how to build things that work and get organisations to actually adopt them. Now we apply that to AI: opportunity analysis, governance, training, and working systems. Certified in AI governance (AIGP). Qualified agent builders.

city building during daytime
city building during daytime
city building during daytime
city building during daytime
city building during daytime
Who we work with
Who we work with
Who we work with

For leaders facing real AI decisions.

For leaders facing real AI decisions.

oval brown wooden conference table and chairs inside conference room

The CEO

Being asked "What's our AI strategy?" and wanting a credible answer. Aware of the reputational risk if AI goes wrong.

oval brown wooden conference table and chairs inside conference room

The CEO

Being asked "What's our AI strategy?" and wanting a credible answer. Aware of the reputational risk if AI goes wrong.

oval brown wooden conference table and chairs inside conference room

The CEO

Being asked "What's our AI strategy?" and wanting a credible answer. Aware of the reputational risk if AI goes wrong.

group of people sitting beside rectangular wooden table with laptops

The HR Director

Knows staff are using AI but has no policy, no training records, no evidence of competence. Needing something to present to the board.

group of people sitting beside rectangular wooden table with laptops

The HR Director

Knows staff are using AI but has no policy, no training records, no evidence of competence. Needing something to present to the board.

group of people sitting beside rectangular wooden table with laptops

The HR Director

Knows staff are using AI but has no policy, no training records, no evidence of competence. Needing something to present to the board.

woman writing using pen

The Chief Risk Officer

Whose name is on the accountability statement. Wanting documented evidence of reasonable steps taken.

woman writing using pen

The Chief Risk Officer

Whose name is on the accountability statement. Wanting documented evidence of reasonable steps taken.

woman writing using pen

The Chief Risk Officer

Whose name is on the accountability statement. Wanting documented evidence of reasonable steps taken.

a person using a laptop

The COO

Under pressure to show efficiency gains. Having seen competitors' AI initiatives quietly disappear. Needing something that actually delivers.

a person using a laptop

The COO

Under pressure to show efficiency gains. Having seen competitors' AI initiatives quietly disappear. Needing something that actually delivers.

a person using a laptop

The COO

Under pressure to show efficiency gains. Having seen competitors' AI initiatives quietly disappear. Needing something that actually delivers.

OUR Services

For professional services firms ready to get AI right.

For professional services firms ready to get AI right.

Two ways to get started.

AI Readiness ASSESSment

For leaders who need clarity on where they actually stand.

The board wants an AI strategy. You need an honest picture of where you are and what's realistic. We assess your governance, risks, and opportunities.

Governance review

Risk assessment

Opportunity assessment

Board-ready summary

AI Readiness ASSESSment

For leaders who need clarity on where they actually stand.

The board wants an AI strategy. You need an honest picture of where you are and what's realistic. We assess your governance, risks, and opportunities.

Governance review

Risk assessment

Opportunity assessment

Board-ready summary

AI Readiness ASSESSment

For leaders who need clarity on where they actually stand.

The board wants an AI strategy. You need an honest picture of where you are and what's realistic. We assess your governance, risks, and opportunities.

Governance review

Risk assessment

Opportunity assessment

Board-ready summary

AI Licence To Operate

For firms that need to demonstrate AI competence

Your staff are using AI without proper training. You need governance frameworks, hands-on-training, and documentation you can point to when asked.

AI policy & goverance framework

Hands-on-training

Competence certification

Compliance documentation

AI Licence To Operate

For firms that need to demonstrate AI competence

Your staff are using AI without proper training. You need governance frameworks, hands-on-training, and documentation you can point to when asked.

AI policy & goverance framework

Hands-on-training

Competence certification

Compliance documentation

AI Licence To Operate

For firms that need to demonstrate AI competence

Your staff are using AI without proper training. You need governance frameworks, hands-on-training, and documentation you can point to when asked.

AI policy & goverance framework

Hands-on-training

Competence certification

Compliance documentation

At a different stage?

for firms that want a different starting point

Not every AI journey begins with an assessment or training programme. Maybe you've already done pilots and need help getting to production. Maybe you want to identify which processes are worth automating. Maybe you just need technical build support.

Opportunity Identification - which workflows are worth automating

Pilots to Production - turning proof-of-concepts into working systems.

Technical Build - agents, automations, integrations

Guardrails & Evaluations - making sure AI outputs are reliable.

At a different stage?

for firms that want a different starting point

Not every AI journey begins with an assessment or training programme. Maybe you've already done pilots and need help getting to production. Maybe you want to identify which processes are worth automating. Maybe you just need technical build support.

Opportunity Identification - which workflows are worth automating

Pilots to Production - turning proof-of-concepts into working systems.

Technical Build - agents, automations, integrations

Guardrails & Evaluations - making sure AI outputs are reliable.

At a different stage?

for firms that want a different starting point

Not every AI journey begins with an assessment or training programme. Maybe you've already done pilots and need help getting to production. Maybe you want to identify which processes are worth automating. Maybe you just need technical build support.

Opportunity Identification - which workflows are worth automating

Pilots to Production - turning proof-of-concepts into working systems.

Technical Build - agents, automations, integrations

Guardrails & Evaluations - making sure AI outputs are reliable.

before and after
before and after
before and after

What working with us delivers.

What working with us delivers.

Board asks about AI. You don't have an answer.

Board asks about AI. You present the strategy with confidence.

Board asks about AI. You don't have an answer.

Board asks about AI. You present the strategy with confidence.

Board asks about AI. You don't have an answer.

Board asks about AI. You present the strategy with confidence.

Regulator asks about AI governance. You're not sure what to say.

Regulator asks about AI governance. You confidently submit the documentation.

Regulator asks about AI governance. You're not sure what to say.

Regulator asks about AI governance. You confidently submit the documentation.

Regulator asks about AI governance. You're not sure what to say.

Regulator asks about AI governance. You confidently submit the documentation.

Staff using AI tools without oversight.

Staff trained and certified. Shadow AI visible. Policies in place.

Staff using AI tools without oversight.

Staff trained and certified. Shadow AI visible. Policies in place.

Staff using AI tools without oversight.

Staff trained and certified. Shadow AI visible. Policies in place.

AI Pilots fali. Nobody's sure why.

Opportunities properly assessed. Only viable ones pursued.

AI Pilots fali. Nobody's sure why.

Opportunities properly assessed. Only viable ones pursued.

AI Pilots fali. Nobody's sure why.

Opportunities properly assessed. Only viable ones pursued.

SM&CR accountability weighing on you.

Documented evidence of reasonable steps taken.

SM&CR accountability weighing on you.

Documented evidence of reasonable steps taken.

SM&CR accountability weighing on you.

Documented evidence of reasonable steps taken.

What next?

Let's have a conversation.

No pressure. No lengthy pitch deck. Just a straightforward discussion about where you are with AI and whether we can help.

If we're not the right fit, we'll tell you. If you're not ready, we'll say so. Better to find that out in a 30-minute call than after signing a contract.

woman in black long sleeve shirt holding black ceramic mug
What next?

Let's have a conversation.

No pressure. No lengthy pitch deck. Just a straightforward discussion about where you are with AI and whether we can help.

If we're not the right fit, we'll tell you. If you're not ready, we'll say so. Better to find that out in a 30-minute call than after signing a contract.

woman in black long sleeve shirt holding black ceramic mug
What next?

Let's have a conversation.

No pressure. No lengthy pitch deck. Just a straightforward discussion about where you are with AI and whether we can help.

If we're not the right fit, we'll tell you. If you're not ready, we'll say so. Better to find that out in a 30-minute call than after signing a contract.

woman in black long sleeve shirt holding black ceramic mug
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Serpin

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Serpin

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